Fri, Dec 07, 2007
Unveils Traveler, Employee Tip Numbers; Video Contest
Stating her organization advocates
"putting the integrity, dignity and wellbeing back in air travel,"
this week Kate Hanni, founder of the Coalition for an Airline
Passengers’ Bill of Rights, introduced a plan "to expose the
truth about airline practices and bring justice to the flying
public."
Elements of that plan include a free 24/7 hotline
(1-877-FLYERS6) to provide hotel, flight status and alternatives,
car rental and weather information for stranded travelers; and a
revamped website, that will allow consumers to post their airline
service issues, along with airline responses where applicable.
Additionally, members of the Coalition will be positioned in
several major US airports over the holiday season, to distribute
brochures containing information for passengers experiencing
extended delays, bumpings, and other airline related
problems.
The Coalition will also maintain an anonymous tip line for
airline employees (1-877-887-2678), to report concerns for
passenger safety, security, or deceptive or unfair management
practices. "Simply call our hotline with a blocked caller ID and
tell us your story!" Hanni says.
Lastly, the Coalition will put up real, hard cash -- "not flight
vouchers" -- to passengers capturing their stranding experiences on
video. A $500 grand prize will be offered for the "best, most
dramatic video," with $250 for second prize and $100 for third.
The contest ends January 5.
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