West Coast Location Allows International Service

A 20 year anniversary is pretty much always a reason to crow at least a little, and that is the milestone being celebrated by Mid-Continent Instruments' Van Nuys operation. The full-service repair station, including overhaul, repair, exchange and distribution, has been strategically located at KVNY for two decades.

The company says its west coast location allows the company to service Pacific Rim customers, as well as offering extended hours to its international and United States customers in later time zones. With the same integrated customer databases as its Midwest counterpart, Mid-Continent Instruments - West offers full-class repair services for instruments, accessories and avionics. It is FAA- and EASA-certified and has been a longstanding member of the AEA and NBAA.

Mid-Continent Instruments - West attributes much of its long-term success to its experienced staff and strong relationships with customers. Matt Fowle, the company's Western regional director, was instrumental in the design and development of the West Coast facility in 1991, and several employees have been with the company for more than a decade. The company's dedication to on-the-mark, hands-on customer service sets it well apart from the competition, with short turn times, competitive pricing and open lines of communication. “We have built a large team of experienced technicians,” said Fowle. “We have an extensive inventory in California that we ship worldwide. But what it comes down to is supporting our customers. No matter where they are, they know that they can get exactly what they need exactly when they need it - with very little downtime - which helps their businesses grow.”

That targeted response to customer demand has helped Mid-Continent Instruments - West grow steadily throughout the past two decades and will guide the company into the next decade of offering exemplary service and quality products.

FMI: www.mcico.com