Plans To Feature An Aviation-Tailored Customer Relationship Management System

JETNET says it's plans for Heli-Expo later this month include introduction of a new complement to their comprehensive global database of piston and turbine helicopters: an aviation-tailored customer relationship management system, JETNET CRM. They will also be demonstrating new graphical Views and add-ons to their Evolution software at the show.

“Every year we improve the breadth and reliability of our comprehensive helicopter database,” said Vincent Esposito, JETNET President. “Now we’re adding products to give our customers new and better ways to manage their information and clients.”

“Aircraft brokers, dealers, finance companies, insurers and virtually every professional aviation service provider can instantly access the entire JETNET worldwide database of aircraft owners and operators,” said Paul Cardarelli, JETNET Director of Sales and Marketing. “You can add and organize your own contact information to develop your own exclusive combined database, then explore the wide range of JETNET CRM’s features and functions to manage your sales and marketing efforts.” JETNET CRM is available to JETNET Evolution subscribers only, for an additional fee.

The company will also be featuring several new Views, graphical user interface options, in their flagship Evolution product. Each View is a one-screen summary of relevant data for a specific user or purpose. The Operator Summary View displays the top 100 worldwide operators by the volume of their operated fleet and the number of their leased aircraft. It also includes a summary of the Top 100 operated aircraft models.

The Charter Intelligence View displays worldwide Charter companies, and for each includes the volume of their fleet, their Aircraft Operator Certificate, IS-BAO certificate and ratings of independent auditors. The View also includes an optional breakdown by country, as well as by aircraft make/model. Both of these new Views are available free of charge as part of the Evolution product.

The third new View is an option available to JETNET subscribers for a nominal additional fee, their SPI (Sales Price Index) View. SPI presents actual retail sales price data on aircraft in a series of charts and graphs, compiled to provide users critical marketplace intelligence.

Users will also be able to expand their options for accessing their accounts. JETNET is implementing several major improvements to its software interface this year, including a new login protocol, and new platform and browser compatibility. “These interface improvements are just what our customers are asking for,” added Paul Cardarelli. “Greater flexibility and portability of our service, with access from any PC or Mac device, from any location. They’ll allow our customers much greater use of our services, and give them yet another competitive advantage.”

FMI: www.jetnet.com