Wed, Sep 16, 2020
Every year, Cessna invests crucial time and assets to provide their customers with the utmost service. In order to provide this service to Citation owners and operators, Cessna created a worldwide network of nine Cessna-owned Citation Service Centers and 24 Authorized Citation Service Centers.
At each center, expert Citation technicians can provide specialized services including on-ground support and phase inspections, avionic and airframe modifications, damage repair, engine overhauls, hot section inspections, interior refurbishment, and exterior painting.
In order to make sure that all services are completed as quickly and efficiently as possible, Cessna also developed an extensive network for parts distribution. Citation Parts Distribution (CPD) supplies parts worldwide for aircraft owners and operators, FBO’s, and satellite Citation Service Centers. By monitoring service activity at all Citation service locations, CPD is able to track part usage trends and identify fast moving parts (parts that have ready demand) before stock runs low. This helps to ensure that when a customer gets an AOG requirement (Aircraft on Ground), CPD can fill that requirement same day, drastically decreasing service wait time.
Cessna remains dedicated to building this network of customer service and growing the number of service centers available for customers. On February 2, 2010, the Cessna Aircraft Company announced a further expansion to their Citation Service Center network.
In cooperation with its sister company, Bell Helicopter, Cessna will open a parts distribution center for Citation operators in Asia and the Pacific Rim region. Mark Paolucci, Cessna’s Senior Vice President of Customer Service, said in the announcement, “It made sense…to bring the same increased Citation parts availability and decreased response time for AOG situations to our customers in this region.”
More News
Hold Procedure A predetermined maneuver which keeps aircraft within a specified airspace while awaiting further clearance from air traffic control. Also used during ground operatio>[...]
Altitude Readout An aircraft’s altitude, transmitted via the Mode C transponder feature, that is visually displayed in 100-foot increments on a radar scope having readout cap>[...]
Aero Linx: European Hang Gliding and Paragliding Union (EHPU) The general aim of the EHPU is to promote and protect hang gliding and paragliding in Europe. In order to achieve this>[...]
Also: Skydio Chief, Uncle Sam Sues, Dash 7 magniX, OR UAS Accelerator US Secretary of the Air Force Frank Kendall was given a turn around the patch in the 'X-62A Variable In-flight>[...]
"The need for innovation at speed and scale is greater than ever. The X-62A VISTA is a crucial platform in our efforts to develop, test and integrate AI, as well as to establish AI>[...]
ANN's Daily Aero-Term (05.09.24): Hold Procedure
See All