Turboprop Airliners The Talk Of Weeklong Trade Show

Bombardier recently concluded its bi-annual Q-Series turboprop Operators’ Conference and Trade Show. Over 550 participants from around the world came together to participate in training opportunities and to review best practices regarding maintenance and technical solutions which were all directed towards elevating carriers’ operational efficiency.

From June 16 to 20, representatives from 72 participating airlines attended workshops and sessions with Bombardier partners, suppliers and resident experts.

"The record number of attendees at this year’s event speaks volumes about its value to operators of Q-Series turboprops," said Todd Young, Vice President, Customer Services and Support, Bombardier Commercial Aircraft. "It facilitated the sharing of information with operators, and also provided an opportunity to convey more about the steps Bombardier is taking to enhance customer service and support."

Bombardier also took the opportunity to make several announcements on new tools and initiatives to enhance the Q-Series aircraft’s dispatch reliability, inclduing Bombardier's new Customer Reliability Tool (CRT)-- designed to give customers instant online access to aircraft reliability performance information.

The planemaker also announced the Top Reliability Issues Meetings or TRIM initiative, to dramatically improve response time on technical enhancements by fast-tracking them as soon as they are identified.

A five-year agreement for a Smart Services Component Repair and Exchange program was aso signed with the Luxair Group to service their fleet of Q400 aircraft. Guaranteed access to nearly 250 parts will allow Luxair to respond quickly in the event of an Aircraft-On-Ground (AOG) incident, from a central component pool at Bombardier’s parts distribution center in Frankfurt, Germany.

Other Q400 aircraft customers using the busy Frankfurt hub should also benefit from the ready availability of parts in the pool, the planemaker added.

FMI: www.bombardier.com