First-Ever Report Shows Some... Interesting... Info
Flyersrights.org, formerly known as the Coalition for an Airline
Passengers' Bill of Rights, has discovered that airlines aren't
accurately reporting -- and that the Department of Transportation
isn't accurately reporting to the public -- critical
time-on-the tarmac data for diverted and canceled
"The state of air travel is in total disrepair, disarray, and
the public is entitled to know the real extent of the problem.
Without accurate data we will never be able to fix America's broken
air transportation system," Flyersrights.org spokesperson Kate
"What has been provided so far amounts to little more than
random numbers submitted in an apparent attempt to appease
Flyersrights.org. It totally misleads the flying public and
represents an application of the familiar principle of 'garbage in,
Hanni asserts data submitted by the airlines, shows, for
example, that 92 jets sat for "10 minutes or less" on the tarmac,
when diverted. "Apparently," Hanni observed, "some airlines have
been practicing 'touch and goes' with commercial jets filled with
The reported figures reflect many more abnormalities, but the
essential fact is that the collected data is useless in evaluating
airlines' compliance with their obligations to the public. Airlines
must be required to provide accurate and meaningful data.
Hanni says the DOT's Bureau of Transportation Statistics has
conceded "we screwed up," and is reported to be disclaiming its
October report. It is unclear what further steps will be taken to
clarify reporting requirements or assure airline compliance.
"If we can't get them to let us off the plane or give us food
and water when they get us stuck on the tarmac, at least they
should be made to report the event accurately," Hanni added.