Less Than One In Four Say Agency Execs Are Honest
Focus groups now underway by
the Federal Aviation Administration, seeking comments on employees'
views of management, have yielded disturbing -- but not entirely
surprising -- results: only 17 percent of respondents said they
"trust FAA management."
That's not all, reports The Washington Post. Only 16 percent
agreed with the following statement: "FAA executives are honest
when communicating with employees."
And that's not even the worst of it. If morale is bleak
throughout the FAA as a whole, it's even more dismal in the Air
Traffic Organization. Only 9.3 percent of air traffic employees say
they trust management in the agency; just eight percent say they
believe managers are honest.
Not surprisingly, air traffic controllers -- working under a
contract imposed by the FAA last year, after talks between the
agency and the union broke down -- make up the largest group of
dissenters. A full 11,513 -- of a total of 18,762 participants --
Still... coups have been launched against leaders with more
favorable approval ratings. A cross-section of all FAA employees
shows a majority distrust their bosses... to the tune of 61 percent
who disagreed with the statement the FAA "is committed to employee
Sixty-eight percent disagree the FAA "takes into account the
impact of organizational changes on employees," The Post adds.
Ventris C. Gibson, the FAA assistant administrator in charge of
personnel management, admits the numbers put morale at the agency
in stark relief.
"We do have some more work to do," she said. "It takes a lot to
change and turn an organization and improve it significantly."
Gibson points to improvements the FAA has already implemented...
including employee rewards programs, and plans to start a student
loan repayment program and offer child-care subsidies for workers
at terminal control centers.
"We are actually seeing a lot more improvement in the working
environment," Gibson said.
The employee focus groups will be completed in the next few