Salesmen Sometimes Need Some 'Encouragement' At Air Shows | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Airborne Unlimited-
Monday

Airborne-Unmanned w/AUVSI-
Tuesday

Airborne Unlimited-
Wednesday

AMA Drone Report-
Thursday

Airborne Unlimited-
Friday

Airborne On ANN

Airborne 05.14.18

Airborne-UnManned 05.15.18

Airborne 05.16.18

AMA Drone Report 05.17.18

Airborne 05.18.18

Airborne-YouTube

Airborne 05.14.18

Airborne-UnManned 05.15.18

Airborne 05.16.18

AMA Drone Report 05.17.18

Airborne 05.18.18

Wed, Jan 23, 2013

Salesmen Sometimes Need Some 'Encouragement' At Air Shows

Were Your Reps Among Them?

By Dr. David Juwel

Mystery shopping is a key activity for any company because a good customer experience will increase completed sales, and generate additional sales. A poor customer experience will cause that person to tell ten other people, who will tell ten other people, and so on; exponentially ruining your reputation.

Typically a mystery shopper enters a vendor’s area and documents everything about their visit such as the number of employees available, how long it took to get waited on, what questions the salesman asked, what products they steered you to, whether they attempted to close the sale, and whether or not they acquired follow-up information if they didn't close the sale; and a host of other things based on the desires of the company.

In our case the mystery shopper is not working for a company. He is providing a volunteer public service to the overall industry exhibiting at various shows.  This is done because he knows that increased sales will benefit both the companies exhibiting, and the overall success of general aviation. As a bona fide aviatephilia (if that’s not a word, it should be), he wants General Aviation to succeed!

As the mystery shopper has indicated in past articles, it’s really hard sometimes to get a salesman out of his chair. Like the story about the stubborn mule, this time he took some drastic measures. We hope your salesman wasn't one of them.

(Pictured: The 'Mystery Shopper" attempts to get the attention of a salesperson at the 2013 Sebring Light Sport Expo)

FMI: Contact Dr. Juwel at scoachm@clearwire.net

Advertisement

More News

Old Data Reveal New Evidence Of Europa Plumes

Scientists Are Looking Again At Data Collected In 1997 Scientists re-examining data from an old mission bring new insights to the tantalizing question of whether Jupiter’s mo>[...]

WFPS Unmanned Aerial Vehicle Program To Take Flight

Aircraft Equipped With Thermal Imaging Cameras This June, the Winnipeg Fire Paramedic Service will launch its Unmanned Aerial Vehicle program, which will allow for safer, quicker, >[...]

Aero-TV: IXI Dronekiller - For When Good Drones Go Bad

Designed To Disable All Types Of Drones IXI Technology displayed its "Drone Killer" at AUVSI earlier this month. According to the company, the Drone Killer disables Unmanned Air Ve>[...]

ACI Europe & EASA Workshop For Aerodromes Planned

Will Be Held June 14 At Frankfurt Airport In Germany Few measures have proven more effective than the collection and analysis of data for building safety in aviation. Occurrence re>[...]

Canada Invests In Transportation Infrastructure In Nunavut

Will Support Projects At First Air Operations In Iqaluit And Five Airports The Government of Canada supports infrastructure projects that create quality middle-class jobs and boost>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2018 Web Development & Design by Pauli Systems, LC