Fri, May 16, 2008
Carrier Neglects To Add In Fuel Charges
Who says airfares continue to climb?
Anyone shopping ticket prices on United Airlines Thursday afternoon
received an unexpected break -- domestic fares as much as $130
lower than prices posted just hours earlier.
Alas, it wasn't an example of airline charity, reports The Wall
Street Journal... but rather a mistake United made during its 12:30
EDT price filing to the Airline Tariff Publishing Co.
"What happened was a human error that resulted in us taking off
the fuel surcharge on all domestic flights," United spokeswoman
Robin Urbanski said Thursday afternoon.
The airline wasn't able to correct the error until its next
filing with the air fares clearing house, at 2000 EDT. So, for
seven-and-a-half hours, consumers purchasing air travel on United
received a much-appreciated pricing break.
Fare-tracking website FareCompares.com was the first to notice
the error, and contacted United officials to verify the prices...
while also sending a mass-email to subscribers, alerting them to
the low fares.
And if you've ever wondered how much fuel surcharge and other
fees gouge ticket prices, consider these prices: a one-way fare
from Nashville to Indianapolis dropped from $540 to $410;
Washington, DC to Hartford plummeted from $197 to $67.
Depending on availability, some of the discounted fares are
still offered on United's website, or online travel services like
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