United Airlines Blames Computer Snafu On Employee Error | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Airborne Unlimited-
Monday

Airborne-Unmanned w/AUVSI-
Tuesday

Airborne Unlimited-
Wednesday

AMA Drone Report-
Thursday

Airborne Unlimited-
Friday

Airborne On ANN

Airborne 02.19.18

Airborne-UnManned 02.13.18

Airborne 02.14.18

AMA Drone Report 02.15.18

Airborne 02.16.18

Airborne-YouTube

Airborne 02.19.18

Airborne-UnManned 02.13.18

Airborne 02.14.18

AMA Drone Report 02.15.18

Airborne 02.16.18

Fri, Jun 22, 2007

United Airlines Blames Computer Snafu On Employee Error

Close To 300 Domestic Flights Affected

United Airlines states human error was behind a computer outage that brought operations to a halt at the carrier for two hours Wednesday, grounding approximately 300 flights and causing ripple effects that continued into Thursday.

Airline officials told The Associated Press operations had more-or-less returned to normal, with a handful of delays Thursday morning. Calling Wednesday "a difficult day for our customers and you," United CEO Glenn Tilton made a point of praising employees' handling of the tense situation.

"You did excellent work in overcoming a tough problem and doing your very best for our customers throughout the day," Tilton added, in a message to United workers... many of whom have openly criticized Tilton and other United executives, for accepting lucrative bonuses in the wake of the airline's time in Chapter 11 bankruptcy.

As Aero-News reported, all domestic flights were grounded by the glitch from 0800 until 1000 CDT Wednesday morning. United's international flights were not affected, according to spokeswoman Robin Urbanski.

UAL Chief Operating Officer Pete McDonald said the problem was caused by failure of the carrier's Unimatic system, which handles flight dispatching operations, during a systems test. A backup system failed, too.

"Yesterday, an employee made a mistake and caused the failure of both Unimatic and our backup system," McDonald said. He did not elaborate on what the error was.

FMI: www.united.com

Advertisement

More News

AMA Drone Report 02.15.18: AMA Expo East, Skydio R1, TSB Canada Report

Also: DJI Knowledge Quiz, GoFly Competition, Drone ID Rules Coming, FAA Unenthusiastic About Prosecuting? The Academy of Model Aeronautics will host the annual AMA Expo East at the>[...]

Airborne 02.16.18: R66 Wire-Strike Protection, Elk v Helo, Trump Budget

Also: Red Bull Picks Hartzell, SNC Dream Chaser, CH-53K Demo's Vehicle Lift, Emirates Firms Up A380 Orders Robinson has added wire strike protection provisions to its R66 options l>[...]

Airborne-Unmanned 02.13.18: FAA UAS Symposium, Airbus Delivers, Manned EHANG 184

Also: UAS Pilot Code, FAA Drone Program, SkyWatch Funding, Quantix Hybrid UAS For Farmers The FAA and AUVSI will co-host the 3rd Annual FAA Unmanned Aircraft Systems (UAS) Symposiu>[...]

Aero-News: Quote of the Day (02.19.18)

“We are excited that InstantEye has been selected by the Marines as their squad-level sUAS asset. We worked with the Navy and the Marines for some time as they tested and eva>[...]

ANN's Daily Aero-Linx (02.19.18)

Aero Linx: European Air Law Association (EALA) EALA was established in 1988 with the aim to promote the study of European air law and to provide an open forum for those with an int>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2018 Web Development & Design by Pauli Systems, LC