United Airlines Blames Computer Snafu On Employee Error | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

AMA Drone Report

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday

Airborne-Thursday

Airborne-Friday

Airborne-Unmanned w/AUVSI

Airborne On ANN

AMA 08.17.17

Airborne 08.14.17

Airborne 08.15.17

Airborne 08.16.17

Airborne 08.17.17

Airborne 08.18.17

Airborne-Unmanned 08.15.17

Airborne-YouTube

AMA 08.17.17

Airborne 08.14.17

Airborne 08.15.17

Airborne 08.16.17

Airborne 08.17.17

Airborne 08.18.17

Airborne-Unmanned 08.15.17

NEW!!! 2017 AirVenture Innovation Preview -- YouTube Presentation / Vimeo Presentation

Fri, Jun 22, 2007

United Airlines Blames Computer Snafu On Employee Error

Close To 300 Domestic Flights Affected

United Airlines states human error was behind a computer outage that brought operations to a halt at the carrier for two hours Wednesday, grounding approximately 300 flights and causing ripple effects that continued into Thursday.

Airline officials told The Associated Press operations had more-or-less returned to normal, with a handful of delays Thursday morning. Calling Wednesday "a difficult day for our customers and you," United CEO Glenn Tilton made a point of praising employees' handling of the tense situation.

"You did excellent work in overcoming a tough problem and doing your very best for our customers throughout the day," Tilton added, in a message to United workers... many of whom have openly criticized Tilton and other United executives, for accepting lucrative bonuses in the wake of the airline's time in Chapter 11 bankruptcy.

As Aero-News reported, all domestic flights were grounded by the glitch from 0800 until 1000 CDT Wednesday morning. United's international flights were not affected, according to spokeswoman Robin Urbanski.

UAL Chief Operating Officer Pete McDonald said the problem was caused by failure of the carrier's Unimatic system, which handles flight dispatching operations, during a systems test. A backup system failed, too.

"Yesterday, an employee made a mistake and caused the failure of both Unimatic and our backup system," McDonald said. He did not elaborate on what the error was.

FMI: www.united.com

Advertisement

More News

ONE Aviation 'Canada' Program Unveils First Developmental Airframe

One Of A Series Of Sequential Prototypes Will Help Develop The Forthcoming EA-700 The ONE Aviation 'Canada' program, which ANN exclusively detailed last year for the first time, is>[...]

Garmin Receives EASA Approval For New GTN 650/750 Features

Tailored Specifically For European Operators Garmin is pleased to announce an expanded feature set, an enhanced user interface and additional wireless connectivity solutions for it>[...]

Airborne-Unmanned 08.15.17: Reno Drone Races, DoD CrackDown, Blue Angels v UAV?

Also: Kansas DOT-AirMap, CIRRUAS Drone Program, Daytona Beach PD UAS, Virginia UAS SAR The Reno Air Racing Association has signed an agreement with the MultiGP Drone Racing League >[...]

RFP: ANN Seeking New Site/Facility For Major Studio Upgrade

It's Official: Aggressive Upgrades For New Airborne Programs WILL Require New Digs It's been in development for years, but we're getting to a point where we think we can pull off s>[...]

Airborne 08.17.17: GA Sales Report, Google Lunar XPRIZE, ATC Privatization

Also: Gustave Whitehead, AirVenture Innovation Preview, Learjet 75, HondaJet, ALEA, Honeywell, F-5N GAMA has published second quarter GA airplane shipment and billings data. The ge>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2017 Web Development & Design by Pauli Systems, LC