United Airlines Blames Computer Snafu On Employee Error | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Monday

Tuesday

Wednesday

Thursday

Friday

Airborne On ANN

Airborne 08.22.16

Airborne 08.23.16

Airborne 08.24.16

Airborne 08.25.16

Airborne 08.19.16

Airborne Hi-Def On YouTube

Airborne 08.22.16

Airborne 08.23.16

Airborne 08.24.16

Airborne 08.25.16

Airborne 08.19.16

Tweet Us The Coolest Things You See @OSH16!
#OSH16Coolest!

It's Alive!: AirVenture 2016 Innovation Preview on Vimeo!

It's Alive!: AirVenture 2016 Innovation Preview on YouTube!

Fri, Jun 22, 2007

United Airlines Blames Computer Snafu On Employee Error

Close To 300 Domestic Flights Affected

United Airlines states human error was behind a computer outage that brought operations to a halt at the carrier for two hours Wednesday, grounding approximately 300 flights and causing ripple effects that continued into Thursday.

Airline officials told The Associated Press operations had more-or-less returned to normal, with a handful of delays Thursday morning. Calling Wednesday "a difficult day for our customers and you," United CEO Glenn Tilton made a point of praising employees' handling of the tense situation.

"You did excellent work in overcoming a tough problem and doing your very best for our customers throughout the day," Tilton added, in a message to United workers... many of whom have openly criticized Tilton and other United executives, for accepting lucrative bonuses in the wake of the airline's time in Chapter 11 bankruptcy.

As Aero-News reported, all domestic flights were grounded by the glitch from 0800 until 1000 CDT Wednesday morning. United's international flights were not affected, according to spokeswoman Robin Urbanski.

UAL Chief Operating Officer Pete McDonald said the problem was caused by failure of the carrier's Unimatic system, which handles flight dispatching operations, during a systems test. A backup system failed, too.

"Yesterday, an employee made a mistake and caused the failure of both Unimatic and our backup system," McDonald said. He did not elaborate on what the error was.

FMI: www.united.com

Advertisement

More News

Airborne 08.23.16: Santa Monica Fights On, ISS Readies, ICAO Flight Plans

Also: ANN Is Hiring!, Aero-Calendar, UAV v Helo, AIA Briefs Clinton, First LM-100J, Teamsters, Smalltrack A resolution has been considered by the Santa Monica City Council would ma>[...]

Airborne 08.22.16: Small Drone Rule, Lightspeed Tango, Paper Chart Prices

Also: CommutAir, Norseman Takeoff, Asteroid Sample, A-4 Accident, RS-25 Test, ANA's 50th 787, Banyan Repair Station We have been covering the news about FAR 107, which addresses no>[...]

AD: Bombardier, Inc. Airplanes

AD NUMBER: 2016-16-15 PRODUCT: certain Bombardier, Inc. Model DHC-8-400, -401, and -402 airplanes.>[...]

AD: Airbus Airplanes

AD NUMBER: 2016-16-14 PRODUCT: All Airbus Model A318, A319, A320, and A321 series airplanes.>[...]

ANN's Daily Aero-Linx (08.24.16)

Cavanaugh Flight Museum The Cavanaugh Flight Museum opened in October 1993, the brainchild of its founder, entrepreneur Jim Cavanaugh. Cavanaugh placed his growing collection of hi>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2016 Web Development & Design by Pauli Systems, LC