Mon, Mar 05, 2012
Virgin Atlantic Hires Whispering Coach For Upper Class Dream
Virgin Atlantic wants to be sure that its passengers who have
paid a premium for first class seats get more than extra legroom
and "free" drinks. They have hired a "whispering coach" to train
flight attendants in its soon-to-be-launched "Upper Class Dream
Suite" service to be sure things are not to noisy in the cabin on
long overnight flights.
A "proper whisper" is about 20-30 decibels (dB), according to
the airline. Normal speech is about 60-70 dB.
The "whispering coach" told USA Today in an e-mail (even
quieter) that whispering will help "sooth and relax" passengers,
allowing FAs to communicate with them without disturbing others
around them. FAs working first class are also being instructed in
the proper tone to use when addressing first class fares, as well
as how to properly wake them.
But for the people sitting aft of the first class dividing wall
... it's business as usual. Just so you'll know, a website from
City College of New York places the noise level of a crying baby at
110 dB ... only 10 decibels lower than that of an ambulance siren
or rock concert.
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