Salesmen Sometimes Need Some 'Encouragement' At Air Shows | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Airborne Unlimited-
Monday

Airborne-Unmanned w/AUVSI-
Tuesday

Airborne Unlimited-
Wednesday

AMA Drone Report-
Thursday

Airborne Unlimited-
Friday

Airborne On ANN

Airborne 12.11.17

Airborne-Unmanned 12.12.17

Airborne 12.13.17

AMA Drone Report 12.14.17

Airborne 12.15.17

Airborne-YouTube

Airborne 12.11.17

Airborne-Unmanned 12.12.17

Airborne 12.13.17

AMA Drone Report 12.14.17

Airborne 12.15.17

Wed, Jan 23, 2013

Salesmen Sometimes Need Some 'Encouragement' At Air Shows

Were Your Reps Among Them?

By Dr. David Juwel

Mystery shopping is a key activity for any company because a good customer experience will increase completed sales, and generate additional sales. A poor customer experience will cause that person to tell ten other people, who will tell ten other people, and so on; exponentially ruining your reputation.

Typically a mystery shopper enters a vendor’s area and documents everything about their visit such as the number of employees available, how long it took to get waited on, what questions the salesman asked, what products they steered you to, whether they attempted to close the sale, and whether or not they acquired follow-up information if they didn't close the sale; and a host of other things based on the desires of the company.

In our case the mystery shopper is not working for a company. He is providing a volunteer public service to the overall industry exhibiting at various shows.  This is done because he knows that increased sales will benefit both the companies exhibiting, and the overall success of general aviation. As a bona fide aviatephilia (if that’s not a word, it should be), he wants General Aviation to succeed!

As the mystery shopper has indicated in past articles, it’s really hard sometimes to get a salesman out of his chair. Like the story about the stubborn mule, this time he took some drastic measures. We hope your salesman wasn't one of them.

(Pictured: The 'Mystery Shopper" attempts to get the attention of a salesperson at the 2013 Sebring Light Sport Expo)

FMI: Contact Dr. Juwel at scoachm@clearwire.net

Advertisement

More News

AMA Drone Report 12.14.17: Drone Registry, AMA Q&A, New IDRA Boss

Also: LAFD Drones, Toys For Tots FPV, Modular Racing Drone, Community College Drone Program President Donald Trump has signed the Defense Authorization Bill that includes a reinsta>[...]

Airborne-Unmanned 12.12.17: ERAU Storm Chaser, USMC Drone Insignia, Malawian UAV

Also: NLR Signs Agreement, QinetiQ, Big Bend Community College, 2nd Annual UAS Conference, Tigershark UAS Kicking off a series of tests for its capstone project, the UAV Storm Chas>[...]

Airborne 12.13.17: Flight Design Update, Bell 525, Space Policy Directive

Also: A380 Production Cut?, Canadian Arctic Aviation Tour, US Nationals, Muilenburg'ss Mars Prediction Flight Design may be under new ownership, but it plans to continue to be a le>[...]

Airborne 12.15.17: New Shepard Flies Again, Falcon 5X Cancelled, Flying Car Race

Also: Online Pilot Records Database, GA Security Bill, $1M 4 ERAU, Blades Aerobatic Team Blue Origin's New Shepard made its seventh test flight Tuesday afternoon at the company's l>[...]

Airborne 12.15.17: New Shepard Flies Again, Falcon 5X Cancelled, Flying Car Race

Also: Online Pilot Records Database, GA Security Bill, $1M 4 ERAU, Blades Aerobatic Team Blue Origin's New Shepard made its seventh test flight Tuesday afternoon at the company's l>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2017 Web Development & Design by Pauli Systems, LC