Thu, Jun 14, 2012
Findings Included In Travel Leaders' 2012 Consumer Survey
While the TSA may be much maligned, and in at least some cases deservedly so, it appears as if American travelers are growing accustomed to the variety of security measures they are likely to encounter at airports. Two-thirds (66.2 percent) of U.S. travelers indicate they are "satisfied" with the level of security at airports – that's up 6 percent from last year – and only 17 percent indicate they are "unsatisfied." In addition, nearly three-quarters (74.4 percent) of those surveyed say they do not have concerns about full-body airport scanners. This survey was conducted by Travel Leaders Group from April 4 to May 16, 2012, and includes responses from 855 consumers throughout the U.S.
"The vast majority of American air travelers have adapted to today's airport security measures and, despite any perceived inconveniences, understand that the safety and well-being of all airline passengers is paramount," stated Travel Leaders Group CEO Barry Liben. "We work hard to counsel our clients, so they understand what to expect and offer tips on making their airport experience as stress-free as possible. For those who travel frequently, there is an option for an expedited screening process. While only half the consumers in our survey say they would be 'very likely' or 'somewhat likely' to take part in the program, we discuss this option with our frequent travelers – knowing what a benefit it may be to them."
Just over 49 percent of those surveyed said they would be very likely or somewhat likely to be willing to pay $100 to participate in the TSA Pre-Check program which would allow them to skip long security lines.
This is the fourth consecutive year in which the survey has been conducted.
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