Wed, Dec 21, 2011
Two Out of Five Air Passengers Wish for Other Form of
A new survey by the U.S. Travel Association shows frustrations
remain high this travel season, so high that two out of every five
air passengers would rather not fly. The U.S. Travel Association
says travelers should ask for two gifts from the airlines and TSA.
First, TSA should expand its PreCheck trusted traveler program to
allow more travelers an efficient and swifter screening process.
Second, to remedy the carry-on chaos that's clogging checkpoints, a
relatively minor change to airlines' luggage policies should be
made to include in the price of a ticket the costs associated with
checking one piece of luggage.
"Our research shows that reducing hassle without compromising
security will encourage more Americans to fly — as many as
two to three additional trips a year — leading to an
additional $85 billion in spending that would support 900,000
American jobs," said Roger Dow, president and CEO of the U.S.
Travel Association. "TSA should expand its PreCheck program for all
travelers to enjoy, and airlines should take steps to reduce the
amount of carry-on luggage choking our nation's checkpoints."
Additional survey findings include:
- When it comes to holiday air travel, most passengers pack heavy
and bring their gifts.
- A majority of passengers (70%) say they will check at least one
bag during their holiday travels.
- A majority of all passengers (58%) will bring holiday gifts
- More than half (63%) will check their holiday gifts.
- One third (32%) will carry their gifts onto the plane.
- Most passengers traveling without gifts chose to ship them to
their final destination (65%).
- About one third (32.8%) of travelers said they avoid flying
with gifts because it is too much hassle.
When it comes to holiday air travel, most passengers are
uninformed of airline and security policies. The study found that
most passengers (56%) are unaware of the Transportation Security
Administration's (TSA's) new pat down policy for children, and more
than one third (35%) of passengers don't know how much airlines
will charge for their checked bag.
The bottom line is, when it comes to holiday air travel, a
striking number of passengers would rather not fly. Two out of
every five passengers ... 39 percent ... would rather take another
form of transportation than fly to reach their final
A November survey by the U.S. Travel Association noted four of the
top five air traveler frustrations related to the checkpoint
process, though a majority of travelers were supportive of recent
initiatives to improve traveler facilitation by the TSA.
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