Mobile Support Vehicle, Renovated Customer Lobby Among The Enhancements

Gulfstream has added to the services available to operators with the addition of a mobile support vehicle and a renovated customer lobby at its Brunswick, GA, facility.

"The Brunswick location and its nearly 200 employees are a very important part of our Product Support network," said Mark Burns, president, Gulfstream Product Support. "The staff there is big enough to handle all the maintenance, repair and refurbishment needs of customers while also offering personalized service. The addition of a mobile support vehicle gives our already fast-moving response teams even greater capabilities. They can travel at a moment's notice to support aircraft-on-ground situations."

Brunswick's specially outfitted truck includes an air compressor, generator, toolbox and a laptop computer to signoff work in real time. With these resources, technicians can perform or support a variety of maintenance services. The vehicle can also transport a wide range of replacement parts. In addition, Gulfstream has renovated its Brunswick customer lobby. The space, which has wireless Internet service, includes a 52-inch high-definition flat-screen television, new furniture, framed photographs of Gulfstream aircraft and a glass display case.

Gulfstream Brunswick's nearly 25,000-foot service center hangar recently was upgraded with a renovated door and large ceiling fans. In early 2012, the metal halide lighting in the hangar will be replaced by energy-efficient induction fluorescent lighting.

Other enhancements completed at Gulfstream Brunswick in 2011 include the addition of ramp space adjacent to the completions hangar and upgraded landscaping at the customer entrance.

FMI: www.gulfstream.com