Mon, Feb 14, 2011
Thirteen Sessions Planned From Rome To Seattle And Points In
Between
Dassault Falcon’s Regional Maintenance & Operations
Seminar (M&O) series will continue again in 2011, with a total
of 13 seminars to be held in eight countries around the globe. The
M&O Seminar series gives Falcon operators an opportunity to
communicate face-to-face with Dassault’s specialists and
engineering teams on a variety of topics.
“The goal of our M&O Seminar series is to provide a
forum for the exchange of information,” said Jacques Chauvet,
Senior Vice President of Worldwide Customer Service.
“Operators not only get to hear from Dassault specialists,
but we are equally as receptive to their feedback. Each year we
work closely with our Operator Advisory Board (OAB) to find ways to
make the M&O meetings more productive and valuable. That effort
has been well received by our Falcon family as reflected in
2010’s attendance figures which were up 20% over
2009.”
Falcon Regional M&O Seminars focus both on operational and
technical issues and are designed to help aircraft operators
improve the efficiency, reliability and safety of their operations.
Topics range from the latest customer service and engineering
support initiatives to enhancements in troubleshooting and product
reliability. The one-day sessions include interaction with model
and support specialists as well as Authorized Service Centers,
vendors and partners. Certificates of attendance can also be issued
to participants to serve as credit for recurrent maintenance
training.
“Since we launched the regional seminar format three years
ago, it has become very popular among our operators not only
because of the content, but because our team travels to meet with
our customers, limiting their time spent away from their office.
That allows more customers to attend and leads to a more successful
experience,” said Frank Youngkin, Senior Vice President of
Customer Service. “And, as the series continues to evolve and
grow, we will work closely with our Operator Advisory Board to find
ways to make the M&O meetings more productive and valuable into
the future.”
2011 Regional M&O Series Locations and Dates:
- Rome, Italy - March 16
- Phoenix, AZ - March 22
- Seattle, WA - March 24
- Dallas, TX - April 5
- Geneva, Switzerland - April 6
- Toluca, Mexico - April 7
- Beijing, China - April 18
- Atlanta, GA - April 19
- Mahwah, NJ - April 21
- Chicago, IL - May 3
- Mumbai, India - May 4
- Toronto, Canada - May 5
- Sao Paulo, Brazil – August 11
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